Help and Advice
How to use our site: We have tried our best to make shopping on our site as simple as possible.
You can browse this site using the main category levels i.e: metal poles, fabrics or you can also shop by Brand.
Shop by Brand is easier if you know what you are looking for as the metal and wood categories have lots of products from all the manufacturers suppliers mixed together.

There is also a search facility if you know what colour, diameter, name of product you are looking for then this can also refine your search on site by using the filters.
Once you have found the product you are looking for you will see the small thumbnails, As there is only a small amount of information can be included here please click on the title of the product for more information such as specifications, number of brackets, rings etc.
Below the Main Product image you will see any related products such as spare rings, brackets, hold backs that are from the same range to purchase if necessary.

From the small thumbnail and the large product you are able to see the price of the goods by clicking on the long drop down box.
Click on the length you require, then you also need to make choose how many you require. (this can also be changed at checkout).
Once you have finished adding to the basket you will need to click on the View basket to go to checkout, From there onward follow the instructions on screen to complete the transaction.
If you experience any problems navigating our site then please do not hesitate to contact us and we will try our best to help.

If you need any friendly advice feel free to contact our sales team. CLICK HERE for more information.
On this page you will find a few useful hints and tips of how to choose the correct Bay Window Curtain pole for your home/window. CLICK HERE for more information.
On this page you will be able to find your type of bay window shape. Using the Bay reference guide have a list of measurements we would need to find the correct product for your window. CLICK HERE for more information.
Here you will find fitting and installation guides for curtain poles and tracks from all our manufacturers. CLICK HERE for more information.
All of our Curtain Poles, Tracks, Fabrics onsite are sold in meters and centimeters. As some of our customers still use imperial measurements (feet and inches) this useful tool may help you to convert the measurements easily. If you are unsure then please ask someone to help you. CLICK HERE for more information.
We at Just Poles try our utmost to offer our customers with the most up-to-date information given to us at the time that the products are loaded onto the site. Occasionally some information is not available when the products are new onto the market and we may need to ring the manufacturers for more information.
Please note that unless specified otherwise the colour of the pole relates to the finish, not the materials composition.
If you are unsure of the product you wish to purchase and need more information then please email us with your request.
If you are unsure of colour or finish please request a sample.

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