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Just Poles Privacy Policy

Thank you for visiting www.justpoles.com. If you have any questions, concerns or comments please contact us. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our on-line information practices.
 

Anonymous access.

We only collect the personal data that you may volunteer while using our services. We do not collect personal information from you unless you provide it to us. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.  However in some areas of our Website we ask you to provide personal information.

For example, we request information from you when you:

  • Place an order
  • Submit an Enquiry
  • Subscribe to our newsletter
  • Complete our Contact Form

Information we may request includes your name, postal address, e-mail address, phone number, as well as other similar personal information.

Cookies.

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on www.aboutcookies.org.  Just Poles uses cookies to provide the mechanisms for online shopping also to allow website functions to operate correctly which help us improve the user experience, and to enable traffic monitoring. We do not use cookies on our web site for non-shopping website visitors.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online or access your online shop account.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict some functions of the Just Poles website that you can use.

Disabling Cookies.

If you do not wish to receive cookies from this website you can adjust your browser settings to refuse or screen cookies, you can find instructions on how to configure this within the majority of web browsers and versions at https://www.aboutcookies.org/how-to-delete-cookies/
If you set your browser to refuse cookies from this website, please be aware this may impaire the functionality and your usability of this website.

How we use your information.

The information you provide will be kept confidential and used to support your customer relationship with Just Poles.  Agents or contractors of Just Poles who have access to your personal information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Just Poles.

Just Poles will NEVER SELL your information.

At Justpoles we take security very seriously and we would never sell your details to other companies for marketing or other purposes.

Disclosure.

We do not disclose your personal data to third parties other than agents or contractors performing services on behalf of Just Poles and then only to allow them to carry out these services. The information that is shared with our third parties is Name, Address and Contact details. However Just Poles may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation and other legal action or if Just Poles reasonably believes it is necessary to do so to protect Just Poles, its customers, or the public. 

Security.

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorised access, maintain data security, and correctly use the information we collect on-line.


Internet commerce.

The online store at justpoles.com does NOT handle payment card transactions directly itself, payments are handled using a third-party payment gateway in order to provide the appropriate level of security for sensitive payment card information. The current payment gateway used to process card payments is Pay360 and Paypal. 
Pay360 is at the forefront of card security. They are secured to the highest industry standard across PCI DSS, PA-DSS and P2PE - standards that are set by PCI security standards council. So when it comes to security you can rest assured your customers details are safe.
PayPal is a global payment provider with the highest of security systems in place to protect your details.

Your rights.

You have the right to ask us not to process your personal data for marketing purposes when placing an order on our website. you can excercise your right to prevent such processing by not ticking the box at the checkout. You can also exercise this right at any time by contacting us at any time by emailing sales@justpoles.com. You also have the right to ask to be deleted from our system or ask to see any information me may hold of yours. We will keep a record of any details we may hold for a minimum of 6 years after this your details will be deleted from our system.

Access to information.

The Act gives you the right to access information held about you. Your right to access can be exercised in accordance with the Act. Any access request will be subject to a £10.00 admin fee to meet our costs in providing you with the details of the information we hold about you.

How you can access or correct your information.

For instructions on how you can access the personally identifiable information that this site has collected about you online, or how to correct factual errors in such information, please complete our Contact Form.

Other Websites.

This website may contain links to other web sites and our partner networks and affiliates that are not operated by Just Poles. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check any policies before you submit any personal data to these websites. Just Poles is NOT responsible for the privacy practices of the web sites that it does not operate.

For more information

If you have any questions, concerns or comments please complete our Contact Form.