When shopping with Just Poles you have a choice of payment methods when completeing your purchase.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Visa Debit, Maestro) via the Secpay secure payment option.

You can also pay offline methods such as cheque or cash (If local customer).

SECPay is the UKs largest independently owned processor of secure, real-time, online credit and debit card transactions.

When you shop with Just Poles using SECPay you can be assured that your card details are securely encrypted during transport over the Internet so no one can access your card information.
The card details are only transported to a Bank to authorise your purchase.
We have increased security on all card payment to maximum.

Please note that all details will be thoroughly matched to the cardholders details.
Please make sure all details as seen on the card are inputted correctly, the payment will be rejected if the information is not identical.
Can you please make sure that the address details of the card holder are also correct as we also check for address and post code match.
The Postcode entered in the Billing address is the one that has to match the card details. Orders can be shipped to a different postcode.

Although paying by credit or debit card using SecPay is 100% safe and secure we do understand that some of you may prefer to pay using more traditional methods such as cheque or postal order Or cash if you are a local customer. Simply select the "offline payment- cheque or po" option at checkout.
Send your payment made Payable to : Just Sew Interiors Ltd (parent company of Just Poles)

Just Sew Interiors Ltd
100 Newbottle Street
Houghton-le-Spring
DH4 4AJ
Orders will be despatched when funds clear into our account.

If you are having trouble finishing the transaction on our site for any reason. Maybe you are new to internet shopping.
You can Call us on 0191 584 9002 and one of our trusted staff can talk you through the process.

We can also take the payment manually over the phone. All card details are shredded immediately after transaction is complete.

We take Credit card fraud seriously and have a very strict procedure to follow.

NEVER GIVE YOUR CARD DETAILS VIA EMAIL.
Please be aware we have increased our security on site to Maximum level and have a validated 3D secure system in place.
This means that we check all details given to us by the bank before processing an order.
If we find any inconsistencies we will contact you to verify who you say you are. This is to protect ourselves from Card Fraud.
And Cardholder-not-present fraud.
You may depending on your bank be asked to enroll to 3D secure, this is for you to create a password known only by you. This then makes any future shopping online much more secure and stops fraudsters using your card details without your knowledge. This password can be changed at any time by contacting your bank.